Privacy Policy

Purpose of Policy

This Privacy Policy applies to the collection, use, disclosure and handling of personal information by Hype Accommodation Management. We are committed to protecting the privacy of individuals and are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Commonwealth) (the "Act"). We will only collect, use or disclose personal information in accordance with the Act and this Privacy Policy.

The Privacy Policy relates to the collection and use of personal information you may supply to us through your interactions with us including through our websites, and with our staff via written or verbal communication.

We understand the importance of protecting the privacy of information collected about clients, especially personal information. This Privacy Policy governs the way we deal with your personal information.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to Hype Accommodation Management. We do not make any representations about third party websites that may be linked to our websites.

Personal Information and Collection and use of personal information

The type of personal information that we collect and hold depends on the type of dealings that you have with us. To process a contact request, booking or enquiry from you, we may need to know all or some of the following: your first and last name, address, telephone number, e-mail address, your current location, and, in the case of a booking or member listing - a method of payment.

We collect your information in order to provide essential communications and support through the enquiry and booking process, prior to and during your stay, and to answer enquiries. Your information is also used for direct, digital and remarketing purposes to provide timely and targeted offers and information to current and potential clients.

We will collect personal information by lawful and fair means as required by the Privacy Act. We will also collect personal information directly from you where this is reasonable and practicable.

Cookies
We may gather information from cookies or web beacons. A "cookie" is a file created on your hard drive by some of our web pages. Unless you have adjusted your browser setting so that it will refuse cookies, our system will send cookies as soon as you visit our website. By using the website, you consent to this.

We may use cookies to help us analyse our web page flow, and assist us to provide a better service to you, for example - saving ‘Your List’ of favourite properties on our site for your next visit within the set timeframe of the cookie. Cookies are commonly used at most major transactional websites in much the same way we use them here on our website.You may delete and block all cookies from this site, but parts of the site will not work effectively.

Security

We strive to ensure the security, privacy and integrity of personal information submitted via our websites or via our team. We undertake all reasonable steps to protect the personal information transmitted or supplied to us. However, we are unable to be held responsible for any unauthorised access to your personal data online, as unfortunately no data transmission over the Internet can be guaranteed to be totally secure.

Access to and correction of personal information

You have a right to request access to, or correction, or use of your personal information held by us at any time. If you wish to access, correct or update any personal information we may hold about you, please contact us using the contact information on our site (email and/or phone). 

Links to other websites

Links provided to other websites are provided for your convenience. These linked websites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of that website and its privacy statement.

Contact Us

If you become aware of any problems with our website, please contact us as we take these issues seriously and will do our best to address your concerns. Please also contact us if you have any further queries relating to our Privacy Policy, or if you would like to update the details, storage or use of your personal information by Hype Accommodation Management.

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.